val ries - director of client services

For over ten years, Val has coached and trained hundreds of leaders and their teams — in Fortune 500 companies, start-ups and small businesses in Silicon Valley — on how to excel at onboarding, communication, emotional intelligence and employee engagement. She is noted for getting right to the root of challenges to quickly create thriving cultures.

Having held numerous leadership positions in healthcare, medical device companies and start-ups, Val leverages this unique combination of clinical, operational and leadership experience to provide her clients with the real-world leadership strategies.

She is the author of “Chief Inspiration Officer: How to Lead the Team Everyone Wants to Be On.” Not surprisingly, she is an accomplished entrepreneur, creating leadership development tools that provide emerging leaders with strategies to hone their executive presence and leadership effectiveness.

Areas of coaching expertise include:

  • Coaching to get the most from a team
  • Strategic organizational development
  • Extensive healthcare experience
  • Creating thriving cultures
  • Leadership development


Val is a graduate of Towson State University, where she earned a BSN. She also holds an MBA as well as a coaching certification from the Institute of Professional Excellence in Coaching. On weekends, you’ll likely find Val walking her dog, rooting for her kids at sporting events, or just hanging out with her friends.

A sampling of Val’s clients includes:

First American Home WarrantyMemora Health
Gonzaga UniversityBoston Scientific
Curriculum AssociatesEventBrite
Boehringer – IngelheimSME Technologies

On weekends, you’ll likely find Val walking her dog, watching her kids sporting events or hanging out with her friends

Email Val:

Our team-connect Survey Process


We start with thoughtfully diagnosing the team’s current culture by using available data, assessments and interviews.

This provides the team leader with a clear view of what is getting in the way of the team’s success.

We design a series of structured team sessions that:

  • Share the team culture analysis
  • Give team members the opportunity to talk through both processes and behaviors that need to be addressed
  • Productively provide feedback to one another
  • Develop both team and individual commitments that will lead to the team’s desired state


Measure progress by leveraging CTD’s team-connect Survey to:

  • Drive accountability and measure progress by collecting team feedback specific to one another’s engagement and behavioral change
  • Provide the team’s leader with a clear understanding of what he/she and the team need from each other to enable and support the team’s success
  • Share team and individual survey result reports