gaby alvarez-pollack - director of client services

For over 20 years, learning/training expert and a certified professional coach Gaby Alvarez-Pollack has created and delivered transformational learning experiences and coaching conversations focused on strengthening individual talents while improving emotional intelligence. Her passion for learning, growth and strategy have helped individuals, teams and organizations achieve success by finding the perfect combination of personal meaning and business results.

Areas of learning/training expertise include:

  • Strategic talent management
  • Transformational learning experiences
  • Neuroscience of growth mindset
  • Leadership and Executive Coaching
  • Human Performance
  • Emotional Intelligence
  • Organizational design
  • Blending personal meaning into business results


Her insights on learning and individual growth are rooted in Positive Psychology and the Neuroscience of Growth Mindset. She is also a noted speaker at events and organizations, where she discusses her meaningful work with people, learning and culture initiatives. 

Gaby is a Certified Professional and Master Coach and a Gallup Strengths, Emotional Intelligence and DISC Certified Instructor and Coach. She has worked with thousands of leaders and teams at a broad range of organizations, including financial services, retail and technology working. 

When Gaby is not busy opening paths of continuous learning and growth for individuals and teams, you might find her at the golf course, or reading a good book, cooking with friends, and enjoying a nice glass of wine. Gaby calls both San Diego and Mexico City her home, where she lives and learns with her husband Steve and their 10-year-old, Lucas.

A sampling of Gaby’s client partners includes:

USE Credit UnionUnited Airlines
The Boeing CompanyTexageres/GUCCI
Financial Fitness GroupThe Port of San Diego
Hyatt Hotels

REC Innovation Lab/ Miramar College  

Email Gaby:

Our team-connect Survey Process


We start with thoughtfully diagnosing the team’s current culture by using available data, assessments and interviews.

This provides the team leader with a clear view of what is getting in the way of the team’s success.

We design a series of structured team sessions that:

  • Share the team culture analysis
  • Give team members the opportunity to talk through both processes and behaviors that need to be addressed
  • Productively provide feedback to one another
  • Develop both team and individual commitments that will lead to the team’s desired state


Measure progress by leveraging CTD’s team-connect Survey to:

  • Drive accountability and measure progress by collecting team feedback specific to one another’s engagement and behavioral change
  • Provide the team’s leader with a clear understanding of what he/she and the team need from each other to enable and support the team’s success
  • Share team and individual survey result reports